• Claire, Marketing Officer

Need Advice or Support with Hearing Loss? Or Would you like to become a Befriending Volunteer?


One in six people in Wales is living with hearing loss.


The Live Well with Hearing Loss service supports people with all forms of hearing loss, deafness and tinnitus to access services, connect with their community and improve their knowledge around using devices to help with managing difficult situations.


We can give you tips how to hear better on the phone, or how to reduce the overall volume of the TV. If you are a hearing aid user, (NHS or private), we can instruct you how to use and maintain your hearing aids and demonstrate equipment that may support you in using them appropriately to your needs. If you are working/seeking employment we may be able to offer alternative solutions to work based issues. We have regular contact with NHS audiology departments all over Wales so if we don’t know the answer we know someone who will!


Can you help us?

We are currently recruiting befriending volunteers. The aim of our Befriending service is to support people with hearing loss to build up their confidence, reduce feelings of isolation and reconnect with and feel valued members of their local communities. Befrienders may accompany someone to the shops, help them video call their family and friends, or simply have a chat over a cup of tea or coffee in their homes. All volunteers will be DBS checked to make sure they are suitable for the role. Each of our service users will have met a staff member of the team prior to the visit of our volunteers.


Whether you need help or you know someone who does, we are here for you! Get in touch with us and our friendly team will get back to you.

Live Well with Hearing loss is a newly funded initiative funded by the Welsh Government and delivered by Action on Hearing Loss Cymru (formerly RNID) in partnership with Centre of Sign-Sight-Sound.


E-mail: Livewell.cymru@hearingloss.org.uk

Call/ text: 07551 635 439

Write to us: Anchor Court North, Keen Road, Cardiff. CF24 5JW

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For Communities, With Communities

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Registered Charity Number: 1113558